4 tips for negotiating

If the term “negotiation” triggers feelings of apprehension and anxiety, then this blog post is precisely what you need. I’ll be covering 4 simple tips for mastering the art of effective negotiation, guiding you through the essential strategies that will empower you to navigate negotiations with confidence.

In short, a negotiation includes both parties at either end trying to seek the best possible price for themselves that the other party is also willing to agree to. Buyers love the idea of getting a bargain or paying ‘under market value’ whilst the agent and vendor’s priority is achieving the highest price possible.

In many property transactions, the price is generally the most important factor, with all other aspects of the deal being insignificant or irrelevant. But in some cases, it can be the difference between a successful negotiation and being left empty-handed.

Understanding the significance of price within the context of a negotiation is essential. The key thing to remember here is that vendors who value more than just the highest price exist. 

A real-life example: I once purchased a property prior to auction for a client. At the inspection, our buyer was told that the vendors were ‘definitely running to auction and there was no chance of buying beforehand’. My client was disheartened as he felt the property had a very strong chance of selling over his budget under competition.

On further investigation, we found out the vendor had purchased another property ‘off-the-plan’ which was due to settle early next year. I formulated an offer which allowed the vendor to line up both settlements, whilst also having an exclusive right to lease their property back on an ongoing basis (for a maximum defined timeframe) if the new property’s completion date was delayed. To the agent’s surprise, this changed their mind about selling prior and our offer was accepted. The vendors peace of mind about not having to move twice or finding short-term accommodation was worth more to them than the likely chance of a higher price at auction. 

So here are my 4 tips for effective negotiation:

Get creative with terms
Gaining a comprehensive understanding of the vendor’s circumstances can significantly impact negotiation strategies. In the case of the example I provided earlier, buyers who are able to provide flexible settlement terms can sometimes possess an advantage over those who must settle within a certain timeframe. Will it always work? Maybe not. But if you don’t ask, you don’t get. 

Vendors who have already bought another property may need to settle on a specific date. Any buyer who can match their terms and help them avoid bridging finance or other expensive moving costs can enhance the appeal of their offer.

For vendors who haven’t purchased yet, a longer than average settlement could be appealing to give them time to find, purchase and settle on their new home. The vendor’s request for settlement terms generally gives us some insight into their position, without having to ask the agent intrusive questions about why they are selling. Conversely, we advise our clients to keep their settlement preference close to their chest in case they need to use it as a bargaining chip.

Another option which vendors or agents might not consider (or suggest) is the prospect of a short settlement with a lease-back option upon settlement. This means the vendor can have access to their funds earlier, without the risk of having to move before they’re ready. We suggest the lease be drawn up either as a short-term license agreement by a solicitor, or as a formal Residential Tenancy Agreement (with a lease agreement, bond and condition report to protect both the purchaser and vendor) with the terms arranged during the negotiation process.

Other scenarios could include a fixed settlement date with an option of ‘or earlier by mutual agreement’ or a longer settlement with the option for the vendor to lease the property prior to settlement and receive the rental funds. The offer can be as simple or complex as need be to make it as appealing as possible to the vendor.             


Respect the agent and the process
Don’t burn any bridges for the sake of a negotiation. Remember, the real estate agent is the gatekeeper to the vendor, and they have a strong ability to influence their decision-making process even though they’re legally bound to pass on any offers. Not respecting the agent’s guidance or trying to ‘get one over’ the agent can completely damage a relationship and your negotiating power.

Every sales agency has different policies and procedures, and even agents within each company can differ with their approach. Understanding the process and following the agent’s instructions are vital to knowing when the ideal time to make an offer is, and how the agent will present an offer to the vendor and deal with any competing buyers. 

Damaging a relationship with an agent may not only jeopardise a negotiation, but can also put a buyer in an awkward situation if they’re unsuccessful with their purchase, only to find that they need to deal with the same agent (or agency) for the next property they’re interested in pursuing.


Making reasonable offers
Submitting a low-ball offer to a vendor can be perceived as disrespectful, even in situations where a vendor must sell, but particularly when the vendor’s family home is in question. 

Unreasonable offers can even run the risk of the vendor being so offended that they refuse (or are less inclined) to deal with that buyer in future negotiations, even if they agree to increase their price. 

Being derogatory about the features of a home in order to try and justify a low offer can have a similar effect. The emotional weight of selling a property can never be underestimated.


Be consistent
There are various approaches for buyers to justify an offer less than the asking price (or in the situation where a property has passed into them at auction). The negotiations may be on the basis of affordability – where the focus is on how much the buyer can afford, can borrow from the bank or their limited ability to source additional funds for the purchase. 

If an agent has had insight into the buyer’s budget (such as being aware of a previous offer or seeing them bid at another auction), then they will need to be able to defend their offer by drawing on the merits or shortcomings of recent comparable sales in the area, or their changed circumstances since the last offer/bid. 

Whatever the approach, care needs to be taken to stick to one story – for example, stating that an offer is the absolute maximum a buyer can afford whilst also suggesting the property isn’t worth any more can give mixed messages and imply that the buyer is bluffing about their budget.


The ultimate take away here is to always stick to your values and principles in negotiations, and do so in a respectful and integral way. Although this may seem like common sense, unfortunately it is something that can’t go without saying.